MedEqHub Australia  /  Legal

Training Terms & Conditions

These Training Terms & Conditions apply to training programs provided by MedEqHub Australia.

Updated
4 October 2026
Governing Law
Victoria, Australia
01

Training Services

MedEqHub Australia provides professional-development training relating to biomedical engineering, medical equipment inspection, electrical safety testing, maintenance, performance verification and servicing.

Training may include theory, demonstrations, practical exercises and supervised hands-on activities.

02

Scope of Training

Electrical Safety Testing training is focused on the inspection and electrical safety testing of medical equipment within a biomedical engineering environment.

The training does not cover electrical installation, electrical contracting, electrical wiring or repair of electrical installations.

03

Non-Accredited Training

MedEqHub Australia training is non-accredited professional development training.

It is not represented as:

  • A nationally recognised qualification
  • An AQF or VET qualification
  • Government accreditation
  • Regulatory certification
  • Manufacturer/OEM accreditation
  • Professional association accreditation
04

Training Certificate

Participants who meet the applicable attendance and completion requirements may receive a MedEqHub Australia Certificate of Completion.

The certificate confirms that the participant attended and completed the relevant MedEqHub Australia training program.

The certificate is issued by MedEqHub Australia only and does not represent external accreditation or a nationally recognised qualification.

05

Australian Standards

Where a course refers to Australian Standards, including AS/NZS 3551, the Standards are referenced for educational and training purposes.

Participants should refer to the current applicable Standards, manufacturer instructions, workplace procedures and other requirements relevant to their work.

06

Expression of Interest

Submitting an Expression of Interest (EOI):

  • Does not constitute a booking.
  • Does not guarantee a training place.
  • Allows MedEqHub Australia to contact interested persons when training becomes available.

EOI information may be retained for this purpose.

07

Booking and Payment

A training place is confirmed only after:

  1. The required application is completed;
  2. These Terms & Conditions are accepted; and
  3. Payment has been successfully received,

unless another arrangement has been confirmed in writing by MedEqHub Australia.

08

Cancellation and Refund Policy

Cancellation with at least 48 hours' notice

A confirmed booking cancelled at least 48 hours before the scheduled training start time is eligible for a full refund of the training fee, subject to applicable Australian law.

Cancellation less than 48 hours before training

Cancellations received less than 48 hours before the scheduled training start time are not eligible for a full refund.

Any transfer, credit or partial refund will be at the discretion of MedEqHub Australia, subject to applicable law.

Cancellation after the training date

Training fees are non-refundable once the scheduled training date has passed.

This includes situations where a participant does not attend the training, unless a refund is required by applicable law or otherwise agreed in writing by MedEqHub Australia.

No-show

Failure to attend the scheduled training without providing the required notice will generally be treated as a late cancellation and the training fee will be non-refundable, subject to applicable law.

09

How to Cancel

Cancellation requests must be submitted in writing by email to:

The cancellation time will be determined by the date and time the written cancellation request is received by MedEqHub Australia.

10

Cancellation or Rescheduling by MedEqHub Australia

MedEqHub Australia may postpone, reschedule or cancel training where reasonably necessary, including because of:

  • Venue availability
  • Trainer availability
  • Safety concerns
  • Insufficient enrolments
  • Illness
  • Emergency
  • Equipment availability
  • Circumstances outside our reasonable control

Where MedEqHub Australia cancels a course, an appropriate remedy such as rescheduling, transfer or refund will be provided, subject to applicable law.

11

Training Venue and Safety

Training may be conducted at a hired council, community, commercial or other suitable training venue.

Participants must follow all reasonable instructions from MedEqHub Australia trainers and venue management.

Participants must immediately report any:

  • Hazard
  • Injury
  • Equipment damage
  • Unsafe condition
  • Incident or near miss
12

Competence and Workplace Responsibility

Completion of MedEqHub Australia training does not constitute a workplace competency assessment or workplace authorisation.

Participants and their employers remain responsible for determining whether a participant has the necessary competence, qualifications, training and workplace authorisation to perform work following the training.

13

No Patient Treatment

No patient treatment or patient-connected clinical activity forms part of this training.

The training is provided for educational and technical purposes.

14

Participant Responsibilities

Participants must:

  • Attend at the scheduled time.
  • Follow trainer and venue instructions.
  • Participate safely and respectfully.
  • Take reasonable care of training equipment and venue property.
  • Report hazards, damage and incidents.
  • Not attend training while impaired by alcohol or drugs.
15

Photography and Video Consent

Photography/video consent is separate from acceptance of these Terms & Conditions.

The booking form may provide the following options:

☐ I consent to MedEqHub Australia taking and using photographs and/or video of me for promotional, educational and social-media purposes.
☐ I do not consent to photography/video use.
16

Training Materials

Training presentations, manuals, worksheets, forms, diagrams, videos and other materials supplied by MedEqHub Australia remain the property of MedEqHub Australia or the relevant rights holder.

They must not be reproduced, sold, published or distributed without permission, except where permitted by law.

17

Privacy

Personal information collected during the EOI, application and training process will be handled in accordance with the MedEqHub Australia Privacy Policy and applicable privacy requirements.

18

Liability and Consumer Rights

Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee, remedy, liability or obligation that cannot legally be excluded or limited under Australian law.

19

Complaints

Any concern or complaint regarding training should be directed to:

20

Governing Law

These Terms & Conditions are governed by the laws applicable in Victoria, Australia, subject to any mandatory applicable law.

BOOKING REQUIREMENT

Website Booking Acceptance

Before payment, the website should require the participant to tick:

☐

I have read and agree to the MedEqHub Australia Training Terms & Conditions, including the cancellation and refund policy.

The website should record the participant's:

Name
Course
Booking date/time
Terms & Conditions version
Acceptance status
DISPLAY BEFORE PAYMENT

Cancellation Notice

Cancellation & Refund

Full refunds are available for cancellations received at least 48 hours before the scheduled training start time.

Cancellations received less than 48 hours before training are not eligible for a full refund.

Training fees are non-refundable once the scheduled training date has passed, subject to applicable Australian consumer law.